Rented Accommodation Issues

Nidot

Registered User
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13
Hi All,

I'm currently renting a house with my partner and child. While we are generally happy with the house there are a few issues which I have noted since we moved in (2 years ago now) and which when I've mentionned these to various people have been told that they should be addressed by the landlord or the letting agency, these are:

1. The front door requires a key for it to be locked. Recently we were getting a copy of this key made, as we had originally only been given 1 copy which we finally had to get a copy ourselves as the letting agent would not provide a second copy, and we were informed that all rented accommodation requires a front door which has a flip lock on it, which in the case of emergency can be opened by a person inside the house.

2. The heating system is not working appropriately. The boiler system has an issue with it meaning that it lets air into the system. This means that air gathers in the rads on the system. This has gotten to the stage now where I am required to bleed the rads on a weekly/bi-weekly basis in order that some heat comes out of them,

3. The rad in the main bedroom does not work. It is on the same system mentionned in 2 above. When we moved into the house the rad had a blunted air vent bolt meaning I cannot bleed the rad atall. This has resulted in us not being able to heat the bedroom atall for the past two years.

4. The only rad in the kitchen/dining room is placed up between a wall and cupboard, as such no heat is radiated throughout the room, also the rad is of the small variety meaning it is insufficient in my opinion to heat a room which occupies half of the ground floor.

5. There is no insulation in the attic what so ever. I have checked this myself on occasion. There is also no insulation in the cavity walls which were used to build the house. The house having been built we believe in the 60's.

6. When talking to the person responsible for cutting the keys we were informed that the key we had originally in our possession was a copy, he informed us that on moving into the house we should of been given an original key to new lock as the landlord would not be aware of the number of keys in existence to the door. This needless to say has worried ourselves regarding the safety we have in the property.

7. In the external garage there are broken windows. On moving into this property I myself was able to clean up the glass which was lying in the ground as I didn't want it out there with a young child playing the back garden. The windows remain broken though meaning if someone was to fall onto the windows then they would obviously cut themselves on the glass. My worry is who would be responsible should this happen. Would I be responsible insurance wise if it was to happen or would it be the landlords responsibility/liability considering we have informed him.

Just in relation to the above.

a) We have informed the letting agent of all the heating issues but have been told consistently on several times that the landlord is considering improvements/contacting contractors for quotations etc, but never given an answer as to whether any actual work will be carried out.

b) The broken windows we have been informed will not be fixed by the landlord atall leaving the broken window pains present in the external garage.

Sorry for the length of the post I guess I just wanted to get an idea of where I stand before signing another 12 month lease.

Much appreciated.
 
1 is something I would not encourage from a security point of view. Having a latch means burglers can gain access quite easily so I would say keep the current system

2 and 3 are a case of fixing the heating system. The landlord/agent should address them.

Points 4 and 5 are things which you would like to improve heating but the landlord does not have to provide it.

I don't understand your concerns in point 6. The landlord and agent are entitled to keys.

point 7 can be argued that the house was seen by you as is when you viewed it and agreed to rent. If there's nothing in writing stating that it should be fixed then there's no obligation. I'm pretty sure any insurance claim is the landlords concern.
 
Thanks for coming back to quickly elcato.

What you're saying is pretty much what I was expecting.

For points 2 and 3 do you think that the landlord/agent have to fix them or is it a case if they want to. Someone was saying to me that the house has to be of habitable state meaning that the heating is controllable and in a working order. This has been an issue since last winter when it was originally brought to the attention of the agent, since then we just keep getting rebuffed by the agent telling us the landlord is investigating it, looking into the matter, getting quotes etc. Thats roughly 16 months it's taking which is pretty much taking the **** on the matter.

My concern with point 6 as the key cutter explained to me was that since it was a copy of a copy then there could be numerous copies of the key in existence which would all be in the hands of former tenants (or other parties) as the landlord wouldn't of been in control of them having these copies.

Thanks for your opinion on the insurance/liability issue, I'm just probably overly worried about it but with broken glass I guess I could expect to be.

Thanks again.
 
You really need to put your requests in writing and ask them to get it done within a reasonable timeframe. Put in the letter that you will call a plumber yourself to fix the matter and deduct the payment from your rent. That might spark them into action. No harm in getting a quote from a plumber anyway.
 
I guess I just wanted to get an idea of where I stand before signing another 12 month lease.

.

With the catelogue of faults why would you sign a new lease. Either move or refuse to sign until the necessary works are completed. The heating system should be working properly, that's for sure.

I've no idea though whether insulation in the attic and filling the cavity walls would be necessary. But based on the fact that the heating system has not been dealt with since last winter I wouldn't be holding out much hope here.

Some of the items are not what would be considered necessary. I've never heard of their being a legal requirment in relation to locks, my house along with many other landlords has bucketfuls of keys to various locks, and plenty of my ex tenants still no doubt have keys too, so I wouldn't worry about that.
 
Anyone who has a key to your house has already had 2 years to help themselves.It sounds like scaremongering!
In relation to the broken glass still in the frames in the garage,could you not remove the rest of the broken glass yourselves?It's not a tricky task.
 
In relation to the broken glass still in the frames in the garage,could you not remove the rest of the broken glass yourselves?It's not a tricky task.

Should that be a role of a tenant to remove broken glass from a broken window which the landlord has been informed of?
 
Maybe it shouldn't be,but I'd fix it,and not bother a landlord over something so trivial.
 
Maybe it shouldn't be,but I'd fix it,and not bother a landlord over something so trivial.

You're saying not to bother the landlord over something so trivial but the other points I've brought up are far from trivial in my opinion.

Heating would be the most important thing I would like to see fixed, am I being unrealistic in what to expect from our landlord and his chosen letting agent?

Maybe the fact that the other issues are there makes yet another issue seem more of an issue than it needs to be to me.

What do other tenants or landlords think?
 
I don't mean to trivialise your problems,but instead of a presenting lists of defects small and large,concentrate on getting the heating working properly.
 
I'd move.

+1

Your responsibilities lie with your chid and partner and heating is the most important aspect of a house at this time of the year.

Neither the landlord nor the letting agent (presumably because of the lack of interest from the landlord) appear to care so you are probably wasting your time in requesting repairs.
 
+ 2

As a landlord myself, I'd like to think that my tenants are as warm and as comfortable in my rental property as I am in my own home. Regular maintainance on my rental property equals a happy tenant and makes my life easier as a result.

I was a tenant myself years ago. I would have moved on a long time ago if, after 16 months asking for the heating and other issues, within reason, to be addressed/fixed, that nothing had been done.

Sadly, some landlords/agents are simply only interested in collecting the rent every month and ignore any problems that may arise.

My answer........don't renew your lease, just move on.
 
Did you look for or get a BER cert when starting the lease?

When moving in we were told the BER was D2 , which isn't great but decent for rental accommodation. We were never given a copy of the cert despite asking several times.

A few months ago I was able to obtain a copy of the cert myself through ESB. I've raised the fact that the letting agent lied to us and that it is of such a low rating in my correspondence to date but no satisfaction to date.

It really is frustrating dealing with the letting agent and landlord for this property.

At times I tell myself when it comes to.moving on I will leave a lot of issues myself which need to be fixed by the landlord before it can be rented again as kinda reparations for his inaction to date. I'd probably end up being the subject of a tenant from he'll thread on here.
 
Should that be a role of a tenant to remove broken glass from a broken window which the landlord has been informed of?

This is just unbelievable. Are you not capable of removing the glass yourself if it's such a big issue for you, and you've pointed out it's potentially dangerous, yet, you have not done anything about it. What were you waiting for, an actual child to get injured?

You have painted a picture of you being a victim of a bad landlord, yet you have stayed there two years despite the fact that nobody is listening to you.
 
I will leave a lot of issues myself which need to be fixed by the landlord before it can be rented again as kinda reparations for his inaction to date. I'd probably end up being the subject of a tenant from he'll thread on here.

I think you'd be dead right. Sure the landlord has been making a mint out of you and deserves everything that you can do to him.

And Irish tenant's wonder why some landlords are reluctant to upgrade properties or put in very good furniture etc.
 
Easiest solution is to find better digs. If it were me, I'd have moved out a year ago
 
When moving in we were told the BER was D2 , which isn't great but decent for rental accommodation. We were never given a copy of the cert despite asking several times.

A few months ago I was able to obtain a copy of the cert myself through ESB. I've raised the fact that the letting agent lied to us and that it is of such a low rating in my correspondence to date but no satisfaction to date.
So the actual BER is worse than D2?
 
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