rent allowance

[Blackhorse B]

Hi,
im just wondering is the recipient of rent allowance allowed to request how its paid ie: can he/she ask for bank transfer payment rather than post office collection? the local officer says he can only allow me have it through post office and post office is in awkward location
thanks

 

[Topsido]

zd

 

[gipimann]

A recipient of Rent Supplement can ask for alternative methods of payment - Postdraft (which you're getting now), EFT (via the bank) or Cheque. There may also be an option to pay the supplement directly to the landlord.

If the existing post office is awkward, is there another which might be handier for you - e.g. another town/village where you shop? Do you collect your weekly payment (pension, jobseeker's, etc) from a post office as well?

Let the Community Welfare Officer know about your difficulties with the Post Office location, and you may be able to come to another arrangement. If you are dissatisfied with the reply you receive, you could write or call to the Superintendent Community Welfare Officer for the area you live in.