ImInaPickle
Registered User
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My mom had a 18 month fixed term savings account with KBC. It stated that funds would not be accessible until the period ends unless stated otherwise in the terms and conditions (which we cant find)
6 months on her husband passed away, it was a joint account and the savings were moved to a single account in her name. She badly needs access to the funds but they say the most they can release is 25%.
While she was expecting that there would be some financial repercussion from leaving early and fully expected there would be little or no interest because she is doing this, what she didnt know until today was that she cannot access the funds at all. This is what she was told over the phone but i dont know if they were just keen to avoid her withdrawing money. Has anyone experienced anything similar and/or does she have any legal rights to get the money back without waiting another year (again fine is there is a fee involved)
6 months on her husband passed away, it was a joint account and the savings were moved to a single account in her name. She badly needs access to the funds but they say the most they can release is 25%.
While she was expecting that there would be some financial repercussion from leaving early and fully expected there would be little or no interest because she is doing this, what she didnt know until today was that she cannot access the funds at all. This is what she was told over the phone but i dont know if they were just keen to avoid her withdrawing money. Has anyone experienced anything similar and/or does she have any legal rights to get the money back without waiting another year (again fine is there is a fee involved)