Hi, My brother bought his girlfriend a necklace,today, for Christmas , it was to match a braclet he had bought her last year,she insisted on seeing it to make sure it was what she wanted as he had paid over 400e for it.
However ,two things happened :
One ,when she tried it on there was a part of it that was twisted and it doesn't sit right.
Two; Its not what she thought it would be..
Anyone know if it can be brought back for a refund?
I'm thinking ,if its just because she doesn't like it they wont get a refund ,and they may offer to fix the twisted part..
But either way generally can an item of jewellery be returned for a refund( excluding earrings)?
Thanks in advance
However ,two things happened :
One ,when she tried it on there was a part of it that was twisted and it doesn't sit right.
Two; Its not what she thought it would be..
Anyone know if it can be brought back for a refund?
I'm thinking ,if its just because she doesn't like it they wont get a refund ,and they may offer to fix the twisted part..
But either way generally can an item of jewellery be returned for a refund( excluding earrings)?
Thanks in advance