Having met PTSB in October regarding a mortgage switch from EBS we got approval in principle. Its only a new mortgage since late 2016 but we'd had been with EBS for over 12 months & PTSB were fully aware of that & no issues. Flash forward to this week having done the full application in early December & spent the last month jumping through the usual hoops to get full approval the file was finally sent to the credit team. We have now been informed that PTSB will not take on a mortgage switch unless you've been with current lender for 24 months! Seemingly this came into effect at the end of November yet their own mortgage team didn't seem to know about it. It must be a result of people taking advantage of the cash-back deals but surely they should be upfront about it, still no mention on the website. Has anyone else experienced similar?