Just came off the phone and was told I'm not included in this case and a letter will be sent this week. My case is slightly different to others but was told over the phone that it was because it didn't state in my original loan offer that I was to be put onto a tracker when in fact it does. They won't discuss anything with me until my letter goes out
Just came off the phone and was told I'm not included in this case and a letter will be sent this week. My case is slightly different to others but was told over the phone that it was because it didn't state in my original loan offer that I was to be put onto a tracker when in fact it does. They won't discuss anything with me until my letter goes out
If your loan offer states what you have written then you will be able to appel the letter. I'm sure that PTSB will have missed some customers and there will be more.