hi allIn 2005 started a tracker in late 2006 the rates were going very high got a call from local ptsb manager that he would advise to fix rate .had meeting with him and agreed to fix for 7 years .rates came down and I wanted to brake back to tracker not aloud.complaind to ombudsman .He rejected case on the grounds that the manager said he had no recollection of the meeting or other conversations.so wanting to know does any one have any advice? ????
bad news today for me from ptsb they said that when I was let break out of my fixed rate term in 2009 of 5 years that I was not entitled to
a tracker rate and that I didn't request it to be offered to me when I finished my fixed term in my mortgage offer did everyone who was
let break out of their fixed rate in 2009 by ptsb have it requested to be offered a tracker when they came to the end of there fixed term. I still
don't know why they let me break out of my fixed rate for nothing and no penalty. good luck to everyone else waiting.