PTSB Rate Increase

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Freelance

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PTSB have increased their 18 month term deposit rate from 2% to an uncompetitive 2.5%.

Their 6 month rate remains unchanged at 1.25% and 12, 36 and 60 month rates remain unchanged at 2.0%

All rates quoted are AER

Oddly gushing piece from Charlie Weston here (Paywalled)
 
I had a fixed Term maturing last week. I received nil correspondence from them before it matured about the amount I would be receiving, D.I.R.T. etc. I called in to a branch and they just said come in to us after it matures. I said that I would be closing it. No attempt was made to keep me as a customer. I called back to the same branch on Monday....filled out the forms to have the account closed.....after it was closed I was told that they were introducing a new 18 month fixed term rate on Tuesday. I might have actually rolled it over if they had told me before I closed it because an 18 month term suits me.
Incidentally after closing it in the branch and being told that it would be sent to my AIB branch immediately via IBAN transfer I got an email to say that they were having problems with their transfers and the funds were now being sent by standard credit transfer.
Three years ago when opening the account there were nothing but problems and then apologies for the mess they made......three years later and basically the same problems when closing it.
I don't think that I could do business with them again.
 
Bronco Lane said:
had a fixed Term maturing last week. I received nil correspondence from them before it matured about the amount
Click to expand...
I had on of these. It matured this month. We were informed a month ago that it would be transferred to a demand account with a low interest.and it was.
 
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