B
Big Maggie
Guest
Hi
Permanent TSB - The great news is that they offer the best current account terms around. (The IFSRA survey, plus mail shots from the bank themselves.) Except if you are a new customer. They don't tell you (unless you query it) that you don't automatically get the benefit of this new current account offering. You have to phone the hotline, they won't discuss it with you - if you are an existing customer, you have to call your branch. (very friendly staff on the hotline, offered to put me through to the branch etc. to be fair...) Got onto the Branch, Response : "yes you can switch, there is a form to be filled in. No, Sorry, we can't post the form. No Sorry the form is not available on the web, you have to call in to collect it." No matter that I work too, no matter that I might have to travel miles to get to a branch... I do no in-branch banking, I do it all on the web. Am I being unreasonable to be a bit pee'd off with this? Am I being cynical ?? I doubt it...
Permanent TSB - The great news is that they offer the best current account terms around. (The IFSRA survey, plus mail shots from the bank themselves.) Except if you are a new customer. They don't tell you (unless you query it) that you don't automatically get the benefit of this new current account offering. You have to phone the hotline, they won't discuss it with you - if you are an existing customer, you have to call your branch. (very friendly staff on the hotline, offered to put me through to the branch etc. to be fair...) Got onto the Branch, Response : "yes you can switch, there is a form to be filled in. No, Sorry, we can't post the form. No Sorry the form is not available on the web, you have to call in to collect it." No matter that I work too, no matter that I might have to travel miles to get to a branch... I do no in-branch banking, I do it all on the web. Am I being unreasonable to be a bit pee'd off with this? Am I being cynical ?? I doubt it...