As an investment property owner, i got agreement with PTSB in writing last year that i will pay them Rent received in full and it is going okay for last 1 year, the rent covers 65% of full payment, on all three properties
recently tenants called me that collections department from PTSB visited tenants enqiured (3 different visits in 2 months enquiring on tenancy agreements), also orally suggested to tenants to vacate as owner is in arrears and and owner is selling property.
I called PTSB collections ( the collector assigned to my account) not to repeat such visits and discuss situation with tenants, he apologised but agreed that he now have tenants information who is paying how much and repayments i am making are in line with rents received.
1. Is PTSB violated data protection and privacy rules by discussing financial matters of customers with third party?
2.one tenant (who mis used such information) stopped paying rent now we are dealing with her to vacate, she wrote e-mail that PTSB is owner as house is mortgaged to PTSB, she is making an offer to buy the property at a pittance through PTSB
can i use that as an evidence to further take legal actions on 1.
3. finally, is this just a tactical play of asset collections team to vacate tenants and make me fail on percentages of payment, so that when this goes to court they stand in better chance to repossess, or even to force me sell "assets"
i want to hold on properties and pay as per guidelines till PI legislation comes,
recently tenants called me that collections department from PTSB visited tenants enqiured (3 different visits in 2 months enquiring on tenancy agreements), also orally suggested to tenants to vacate as owner is in arrears and and owner is selling property.
I called PTSB collections ( the collector assigned to my account) not to repeat such visits and discuss situation with tenants, he apologised but agreed that he now have tenants information who is paying how much and repayments i am making are in line with rents received.
1. Is PTSB violated data protection and privacy rules by discussing financial matters of customers with third party?
2.one tenant (who mis used such information) stopped paying rent now we are dealing with her to vacate, she wrote e-mail that PTSB is owner as house is mortgaged to PTSB, she is making an offer to buy the property at a pittance through PTSB
can i use that as an evidence to further take legal actions on 1.
3. finally, is this just a tactical play of asset collections team to vacate tenants and make me fail on percentages of payment, so that when this goes to court they stand in better chance to repossess, or even to force me sell "assets"
i want to hold on properties and pay as per guidelines till PI legislation comes,