I've yet to hear anyone praise the PRTB, all I hear are people asking how much longer - it's really depressing - especially since my landlord skipped the country with my entire security deposit in Nov 07 and still I am waiting for PRTB to give me an adjucation date...
They also refuse to prioritize cases unless there is 'danger to life' which of course should be put first but why some common sense could not be applied to each case as it arrives is beyond me.
Their line is that they are simply smothered with an insurmountable backlog ... officially they are saying 20 weeks ( and that is from the date that they process your application fee, which took just less than a month from when I submitted the application and fee, as I remember )
I know that they inherited their case load from the Small Claims court - but they were setup 4 years ago to take those cases!
And since there is no legal proceedings involved in their mediations/adjudications you would wonder exactly why they are not flying through their case load.
Even the office of the minister for the environment can't explain why such a backlog exists and has not been dealt with, I'll post his response if ever I get it...