Hi! I wrote a while ago about my problem tenants - never had problem tenants before - who said I could come into the house and show the gardener what to do in the garden. When I went to the house with the gardener and my kids, the house was in a terrible state, e.g. coffee cups with mould so hard that it didn't move when you moved the cup, rotting food on plates with cigarettes stubbed out on them, and a garden patio area which was covered with cigarette butts. My son wanted to use the toilet upstairs, but wouldn't sit on it as it was too dirty - faces, blood etc on loo when we went up to see it, also lots of make-up marks on doors and stairs that looked like they had never been swept since they moved in.
We took photos but never entered any of the rooms - two of the doors where closed. Afterwards, the tenants threatened me with PRTB because I had gone upstairs without their permission, though I had their permission to bring the garderner through the downstairs tot he back garden.
Previous to that the ceiling in the kitchen had fallen down due to leak, and I had to get the ceiling replastered - I believe the leak was happening for ages but they didn't tell me. The plasterer who did the plastering said the pace was so messy he was shocked, and he was particularly shocked when he asked to use the loo and found a bin over-flowing with sanitary towels and tampons in the bathroom.
Now they have moved out - they got a checklist and have adequately cleaned, but the carpet which was put down five days before they moved in is absolutely filtlhy - every step is caked in dirt, and at the top on the landing, there appears to be oil stains along the landing.
The ceiling which I got fixed at beginning of May is now about to come down again. There is an old brown stain on it which the plasterer said is from a few weeks ago as the plasterboard is still damp - but is wasn't recent damp from our showers. The tenants tried to cover up the stain by painting it in white though I asked them not to paint the ceiling - the stain isn't still covered over. The tentants are refusing to take responsibility for this saying that there is a structural problem with the bathroom. jBoth the plumber and the plasterer said there is no leak and no structural problem, but that the tenants must have been leaving the shower door over the bath open, or not closing it properly, when they had a shower. The cost of redoing the ceiling is e160 - the cost of cleaning the carpet - if it doesn't have to be replaced - is e60.
Anyway the tenants are refusing to allow me to deduct these costs from the deposit. Because I went upstairs initially when I first saw the mess in the house - though I was so shocked with mess downstairs that I felt I had to see what it was like upstairs, they are threatening to report me to PRTB. They are also threatening to report for going into the house last Sunday when the tenancy ended. We had gone to the house at 4 and then again at 6 to see if they had gone. My daughter told me that the t.v. was gone from the house and there was nothing in the front room - she looked through the window - so we went into the house and saw that they had left some stuff - we just dropped our three duvets there and left. They didn't move out until 12 midnight that nights as is their right. But now they are saying they are going to report me to PRTB for this - I genuinely believed they were gone - and yet they won't take any responsibility for the damage to the property.
Where do I stand with these girls - what if they report me to the PRTB - sorry about long post - would welcome comments.
We took photos but never entered any of the rooms - two of the doors where closed. Afterwards, the tenants threatened me with PRTB because I had gone upstairs without their permission, though I had their permission to bring the garderner through the downstairs tot he back garden.
Previous to that the ceiling in the kitchen had fallen down due to leak, and I had to get the ceiling replastered - I believe the leak was happening for ages but they didn't tell me. The plasterer who did the plastering said the pace was so messy he was shocked, and he was particularly shocked when he asked to use the loo and found a bin over-flowing with sanitary towels and tampons in the bathroom.
Now they have moved out - they got a checklist and have adequately cleaned, but the carpet which was put down five days before they moved in is absolutely filtlhy - every step is caked in dirt, and at the top on the landing, there appears to be oil stains along the landing.
The ceiling which I got fixed at beginning of May is now about to come down again. There is an old brown stain on it which the plasterer said is from a few weeks ago as the plasterboard is still damp - but is wasn't recent damp from our showers. The tenants tried to cover up the stain by painting it in white though I asked them not to paint the ceiling - the stain isn't still covered over. The tentants are refusing to take responsibility for this saying that there is a structural problem with the bathroom. jBoth the plumber and the plasterer said there is no leak and no structural problem, but that the tenants must have been leaving the shower door over the bath open, or not closing it properly, when they had a shower. The cost of redoing the ceiling is e160 - the cost of cleaning the carpet - if it doesn't have to be replaced - is e60.
Anyway the tenants are refusing to allow me to deduct these costs from the deposit. Because I went upstairs initially when I first saw the mess in the house - though I was so shocked with mess downstairs that I felt I had to see what it was like upstairs, they are threatening to report me to PRTB. They are also threatening to report for going into the house last Sunday when the tenancy ended. We had gone to the house at 4 and then again at 6 to see if they had gone. My daughter told me that the t.v. was gone from the house and there was nothing in the front room - she looked through the window - so we went into the house and saw that they had left some stuff - we just dropped our three duvets there and left. They didn't move out until 12 midnight that nights as is their right. But now they are saying they are going to report me to PRTB for this - I genuinely believed they were gone - and yet they won't take any responsibility for the damage to the property.
Where do I stand with these girls - what if they report me to the PRTB - sorry about long post - would welcome comments.
