Does anyone know where I stand if it turns out it is a mixup solely on their side?
Ravima and Moneybox, you are obviously questioning my honesty and I can assure you I did miss it. Why would I knowingly allow a bill to accrue for 8.5 years?? Can't believe you are frequent posters with your cynical replies. I did not get any statements or correspondence of any sort from the insurance company in that time and I do not study my bank statements routinely either. If it was my mortgage or car I would have missed it given the large amounts but not a 20 quid direct debit.
Steven, Thanks for some real advice...spoke to a Supervisor yesterday who is following up and I will certainly go higher as needed.
if they have paid nothing out on you in those 8.5 years then technically no loss of actual funds to them. I would think that some agreement could be reached
if they have paid nothing out on you in those 8.5 years then technically no loss of actual funds to them.
€20 per month from one customer is not going to go far towards their light and heat. Be realisitic.
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