I have just discovered that my Life Assurance premiums have not been debited from my bank account for the last 8.5 years as someone else's bank account details were mistakenly linked to my policy details at the insurance company. The monthly amount was small and so went unnoticed by me. An amendment was made somehow about 1.5 years into the policy but I need to find out more about this. The other customer has been refunded and the company now expects me to pay the 2.5k arrears! Does anyone know where I stand if it turns out it is a mixup solely on their side?