Possible PTSB Outage

E

Eeyore

Registered User
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150
I'm unable to login to my PTSB account either on the website or using the app this afternoon. Anyone else having the same issue?
 
I was able to log in using the app about an hour or two ago but at the moment I can't...

Screenshot_20241104-171658.png
 
I just tried having read the OP also. Got the connection error first time, but got into my accounts page on the 2nd attempt.

Didn't try and transact any business though, just logged out again.
 
Very very slow earlier but managed to get on after 10mins trying

Just tried now and got access no problem/delay
 
Tried again just now and it's working again so I guess it was just a short transient problem?
 
I’m able to access now. But for the last 3 days , I have only been able access in evening. I have tried multiple times but never works during work hours. They had message on website today saying still having problems.
 
That message is still there now too.

I tried to do online shopping twice this week on different days and both times it failed at the authentication stage. In one case i got an auth message which was clearly for the wrong type of transaction. (Sending a code for Google Pay, instead of a code for the online purchase with a physical card)
The other transaction just said 'sorry authentication failed'
 
Down again today, does the regulator have a role in this? Having the main interface down most of the time in this day and age is very poor
 
Same for me as previous 2 posters. I created a new payee and transferred a modest sum whilst logged in too.
 
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