Hi,
I have a relatively small commercial loan administered by Pepper (old NIB loan).
Requested interest certs/statements at end of January. They advised they could issue them after a couple of weeks due to a "system issue". Since then, not heard a whisper from them. No written explanation.. nothing. E-mailed complaint at end of February was ignored. Written complaint in mid March and only 2 x holding letters since then... anybody else with same issue?
I have a relatively small commercial loan administered by Pepper (old NIB loan).
Requested interest certs/statements at end of January. They advised they could issue them after a couple of weeks due to a "system issue". Since then, not heard a whisper from them. No written explanation.. nothing. E-mailed complaint at end of February was ignored. Written complaint in mid March and only 2 x holding letters since then... anybody else with same issue?