Pepper raising rates again by up to 1%

Has anybody here used this route to get free of the likes of Pepper?
 
I’ve tried got as far as a telephone call back from credit union their not offering mortgages in my area , tried ptab see if they’d take me back also I got an apologetic sorry.
 
Might not be the right forum....didn't central banker makhalouf say today that he doesn't want the power to cap intrest rates.
 
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