ClubMan said:Is this a Letting Off Steam issue or are you looking for specific answers or advice?
Revenue are rolling out a new online system for the management of PAYE issues (e.g. claiming credits/reliefs, correcting tax credits etc.) this Spring.bazermc said:I work in tax and revenue drive me mad every day of the week...you just gotta accept they are idiots and there is not much you can do about it....
I would encourage people seeking refunds of overpaid paye due to medical expenses etc...to use their online service.
I got my refund in less than a week
check it out www.ros.ie
ClubMan said:I would suggest writing to them as a better bet. Or waiting for them to roll out their new online PAYE management system.
In my experience over several decades writing has always been more efficient than phoning.miser said:I'd have to disagree and say ringing is the better option
The 2006 statements of tax credits promise this system for "Spring 2006".As for the online PAYE system, I wouldn't hold my breath. The CG said last night it would be implemented in May '06, but given the history of IT in the Irish Civil Service (e.g. PPARS, Pulse), I wouldn't be confident of the deadline being met.
The internal IT staffs' jobs are due to be relocated to Kildare, very few have applied to go there. So, the new system was out-sourced to the same private sector company that developed the Pulse system.The new online system depends on Reach which is being developed by another private sector company. Reach is running well behind schedule.RSMike said:They also seem to be battling with one f*&ck*d up system.
....
Somebody in Revenue needs there ass kicked big time! , if it was a private sector service company, they would be gone under long ago.
384 (bin charges)
So, the new system was out-sourced to the same private sector company that developed the Pulse system.The new online system depends on Reach which is being developed by another private sector company.
They've been told that no matter how hard they work or how successful the project is, they've no career prospects unless they move themselves and their families to Kildare.umop3p!sdn said:The problem is that there are still public sector employees involved in decision making.
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