Overcharged interest on mortgage by EBS

July2020

New Member
Messages
2
I have just got a call from EBS to say they have overcharged us on our Mortgage since the begining. They did not say any more only to say we will get a letter in the next four weeks? i have no idea if its part of the Tracker redress or not/
Did any other EBS customers get a call like this in the past few days?
 

B26354

Frequent Poster
Messages
291
What are the details of your loan/mortgage with EBS? Are you part of the “variable base” cohort or a different EBS group?
 

Brendan Burgess

Founder
Messages
40,539
Have a look at your letter of offer. See what the margin is in that.

Then look at the bank statements.

It's possible that they have used the wrong margin. It happens.

In many cases, the amounts have been very small.

Brendan
 
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