I do some work for a charity whose records up to now have all be kept manually. We have decided to computerise the client files and one of the members volunteered to do all the setup. He has started the process and I have just found out he is using Outlook. We need to hold name,address, family details and history of visits and help given. Would something like Access not be much more suitable in that the ability to interogate the data is comprehensive. I am not aware of such functionality in Outook. What do users think.