Ulster Oral Hearing

SaySomething

Frequent Poster
Messages
562
Hi Suzanne,

I want to reassure you that you're not on your own in your experiences with the Lower UB Appeals Panel. I'm afraid I have had similar experiences with the Oral Hearing and I've yet to hear the outcome of my Appeal. BDO themselves told me more than once on the phone that it was to be an 'informal chat' their exact words. Nothing could have been further from the experience I had.

First of all I'd suggest that you write a letter outlining your experiences to both The Central Bank (FAO Derville Rowland) and the Finance Committee if you haven't already. I wrote to the panel explaining how I felt after the hearing and received a letter from them this week that can only be described as a chastisement. If I wasn't so far along in the process I'd be pulling out immediately but I feel like I've got this far so I have to stick it out.

I understand you're tired but you have 6 months from the date of the Appeals Panel ruling to accept or decline the offer. The FSPO is due to publish the first tranche of tracker complaints this month. It would do you no harm to hold off until the complaints are published and then you can make an informed decision on whether to move to the FSPO or not.
 

Brendan Burgess

Founder
Messages
38,461
Folks

To be fair, the Panel has to actually probe and test the claims. I am surprised it was characterised as an informal chat by BDO.

I was told that a few hundred Euro extra each month for someone on my salary wasn't that much and couldn't have caused the impact it did.
Can you give us the figures?

I have made this argument as well.
If someone had a net pay of €2,000 a month and were overcharged €1,000 a month, they were deeply impacted.

If someone had a net pay of €5,000 a month and were overcharged €500 a month, they were not deeply impacted.

Brendan
 

SuzanneC

New Member
Messages
2
Hi Suzanne,

I want to reassure you that you're not on your own in your experiences with the Lower UB Appeals Panel. I'm afraid I have had similar experiences with the Oral Hearing and I've yet to hear the outcome of my Appeal. BDO themselves told me more than once on the phone that it was to be an 'informal chat' their exact words. Nothing could have been further from the experience I had.

First of all I'd suggest that you write a letter outlining your experiences to both The Central Bank (FAO Derville Rowland) and the Finance Committee if you haven't already. I wrote to the panel explaining how I felt after the hearing and received a letter from them this week that can only be described as a chastisement. If I wasn't so far along in the process I'd be pulling out immediately but I feel like I've got this far so I have to stick it out.

I understand you're tired but you have 6 months from the date of the Appeals Panel ruling to accept or decline the offer. The FSPO is due to publish the first tranche of tracker complaints this month. It would do you no harm to hold off until the complaints are published and then you can make an informed decision on whether to move to the FSPO or not.
Thank you for that advice
 

Brendan Burgess

Founder
Messages
38,461
Can you give us the figures?

I have made this argument as well.
If someone had a net pay of €2,000 a month and were overcharged €1,000 a month, they were deeply impacted.

If someone had a net pay of €5,000 a month and were overcharged €500 a month, they were not deeply impacted.
It's interesting that rather than answer the question, the OP just deleted her post.

Brendan
 

Denvir77

Registered User
Messages
18
On a separate note, we requested an oral hearing and it was not granted. The explanation was simply that it was not necessary. Anyone had this response please? Not sure whether it is a positive or negative.
 

SaySomething

Frequent Poster
Messages
562
@Denvir77 it depends. They will take about 6 weeks to write back to you after the Oral Hearing. It may not be their determination though as they may decide they still need more clarification on issues raised.
 

Denvir77

Registered User
Messages
18
@Denvir77 it depends. They will take about 6 weeks to write back to you after the Oral Hearing. It may not be their determination though as they may decide they still need more clarification on issues raised.
Thanks. Is it the panels decision then if there's no queries or do they have to consult with UB first? And are they restricted in how much they award?
 

SaySomething

Frequent Poster
Messages
562
@Denvir77 yes it's the panel's decision and they don't have to consult first. They are restricted in the award amounts. Anything over the amount has to go to the bank for approval though.
 

Denvir77

Registered User
Messages
18
Can I please ask what exactly the oral hearing is about. Do they ask much questions & are Ulster Bank also going to be present ?
Hi there,
The oral hearing is normally set up if there is any points within the appeal that require further clarification or are being disputed by either the bank or mortgage holder. It is tape recorded throughout and you are afforded an opportunity afterwards to make additions if necessary. Ulster Bank are not present.
 

SaySomething

Frequent Poster
Messages
562
The bank are invited and they can choose to be present or not. If they are present they are not permitted to speak as far as I remember. The pupose of the hearing is to hear from the appellant(s).
 
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