We have really struggled in Kilkenny to get the HSE to give any care hours. Eventually we got 2 mornings a week for my dad's personal care. He is 95 with dementia and my 88 year old mother is his carer. Those visits are 15/20 minutes max and the carer does nothing beyond the personal care.
We asked for a re-assessment after a few months of 2 mornings and the PHN at the time said that she didn't see any decline is his condition. That was simply not true. The mind boggles when the assumption is that an 88 year woman can wash and dress a 95 year old, on top of the supervision, shopping, cooking and general housekeeping. At least they do have a private cleaner once every 2 weeks.
There is no meals-on-wheels service in the area. My mother is now in hospital with a broken ankle and the PHN applied for a full care package for my dad. That could be 7x3 visits. However, he has now been granted 5 mornings a week. I've been told by the PHN that he will never get any weekend care in Kilkenny. It's a black spot. The hospital have requested home care hours for my mother when she is discharged. We don't yet know yet when that will be, and it she will be fit to get home or not. These have now been granted at 5 mornings a week and she's on a waiting list for 5 evening visits. So at least we are getting more morning time for both of them.
We will have to cover most of the care with private carers, a live-in carer or move both to a nursing home. We are doing none of that yet as we are all taking time off work to live with them. We are looking at the latter now and I'm gathering up the Fair Deal paperwork. My father has said he will die in his own bed and will never go to a nursing home. (We'll just have to handle that when the time comes).
There are no family members living locally.
Many friends in Dublin have elderly parents in better condition than mine and they are getting significantly more care hours, and provided over 7 days. Having said all that, even a full care package from the HSE would not be sufficient as they need help with cooking, and more important things like working the tv!
My parents do not have medical cards (other than the over 70 GP visit). It's frustrating to see that they are not getting the services that they are entitled to. Although I have zero evidence for it, it feels like they are being discriminated against because they don't have a medical card...
I'm just telling the story here as maybe it's useful to someone. The bit of a rant helped me anyway!
Good luck to everyone with their situation. We can all only do our best.