ButtermilkJa
Registered User
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If you're planning on using online banking - BOSI does not work on Vista and they have no plans of upgrading.
BOI's banking on line isnt compatible with a mac
I can't believe what I'm reading here! Seems like poor stuff from some of the banks....I use AIB Internet Business Banking (IBB) and found out last weekend that the system shuts down from 18:00 to 22:00 every Sunday.
Not too bad you might say?
If a popup message informed the user of this shutdown it wouldn't be too bad but instead if you try to logon during this time you get all sorts of Failure to connect, TCP/IP etc.. messages.
I was left thinking that the problem lay with my PC.
Called tech support the next morning and was told "Ah yeah I think it shuts down every Sunday evening"
Very frustrating!!
Yes indeed. I always knew us Mac users were doomed to a solitary life in cyberspace but it seems that as technology progresses nothing else does. You'd wonder what these large IT departments are doing in some banksI can't believe what I'm reading here! Seems like poor stuff from some of the banks....
I can't believe what I'm reading here! Seems like poor stuff from some of the banks....
Which technically rules out lots of popular browsers that would certainly more secure than IE5/6 for example...The use of either Internet Explorer (v5 or higher), or Netscape Navigator (v6 or higher) is recommended when browsing this site. The use of any other browser is not recommended.
If you're planning on using online banking - BOSI does not work on Vista and they have no plans of upgrading.
Wow, that seems to be a pretty damning report on UB. To be honest though, it's just about spot on in terms of what I've heard from other peoples experience also. And I've had one or two run ins with them myself lately also.Hi I set up my ltd account with UB last November, as to be honest I have been rather disappointed with the level of service received.
I decided to join them as I am friendly with one of their commercial lending managers (although my company wouldn't come under his area). I was also impressed with their supposed reputation for support of start-up companies
My issue is that despite signing everything as requested at the time and furnishing all required docs from myself and my business partner, they requested me to repeat the entire exercise "because now they are under RBS, they need different forms". I couldn't believe what I was hearing and I told them so, so they backed down and decided that the original ones supplied would do
However since then, I have requested on a number of occassions for a basic business CC which I was told would not be a problem. But when it came to it they requested reams of further documentation (for a limit of 5k!!) and even after I submitted what they originally asked for they asked for it again because "we lost it"
In addition, I have had no contact from my 'account manager' apart from an account statement (covering November to January) which I received last MAY
Maybe it is the takeover and integration of same, but to be honest, they seem to be a shambles at the moment, so maybe your decision is not as clearcut as you think. I am actively considering switching to AIB or BOI
I am also paying 20 euro a month for their Internet banking!
On the plus side, the internet banking works quite well. I found no issues using IE6, IE7 or Firefox
In fairness though, would it be any better switching to anyone else? I might be wrong here, but from what I can see, Irish companies don't really care if you're happy or not. They don't make any effort anymore to satisfy their customers. As far as I can see it would be like jumping out of the frying pan and into the fire.
Sort of related.....
I use AIB Internet Business Banking (IBB) and found out last weekend that the system shuts down from 18:00 to 22:00 every Sunday.
Not too bad you might say?
If a popup message informed the user of this shutdown it wouldn't be too bad but instead if you try to logon during this time you get all sorts of Failure to connect, TCP/IP etc.. messages.
I was left thinking that the problem lay with my PC.
Called tech support the next morning and was told "Ah yeah I think it shuts down every Sunday evening"
Very frustrating!!
Wasn't that the case with some bank's (AIB's?) personal banking system in the past but they fixed this "node locking" problem since?Another gripe about AIB's IBB system, albeit one that they say will be sorted soon enough.....
To access the system you need a digital certificate sitting on the hard drive of the PC you are currently using.
Presumably this is a security measure but come on, in this day and age......
You cannot access the system from any old PC.
i.e. if, as in my case I am on site with a client I cannot use one of their PC's to access the system
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