Online med card applic.error

Discussion in 'Welfare and state benefits' started by gugnewt, Apr 9, 2018.

  1. gugnewt

    gugnewt Registered User

    Posts:
    7
    hi,
    I am trying to renew my med card online after getting new pin in post.but site is blank(no content) after I log in.i tried everything rang dept. Few times ,no issue their side,different browsers&laptops,phones,clear cache.cookies etc.
    reason I am posting here is just to find out whether anyone else have this issue ..logging in is ok but blank content
    thanks
    g
     
  2. mathepac

    mathepac Frequent Poster

    Posts:
    6,521
    any ad blockers, pop-up disablers running in your browsers? which browsers have you tried? most internet stuff written for gov. depts. defaults to IE 9 or uses flash extensively rather than open standards (xml, html5, etc.)
     
  3. gugnewt

    gugnewt Registered User

    Posts:
    7
    thanks fir reply!I tried chrome,win7 and 10 cleared all cookies .cache..my partners account logs in ok (she just created new a/c now)so I don't think its blockers/popups ...i created my account about a year ago .hse unit do not know what issue is.
     
  4. mathepac

    mathepac Frequent Poster

    Posts:
    6,521
    glad you got sorted out. maybe keep firefox, safari or another on standby just in case. not all sites are equal and not all browsers are equal, unfortunately.
     
  5. gugnewt

    gugnewt Registered User

    Posts:
    7
    thanks mathepac!