PTSB Ombudsman rejects complaint on ptsb discounted tracker

Best of luck! Just wondering was there a reason for waiting until now, has a similar test case already been tried out perhaps?
 
No Brendan, mine is the tracker rate at time of drawdown was ecb +1.1% but I got discount rate of ecb +. 99% for 2 years. On expiry of discount instead of reverting to original rate at that time I was put on the current rate which was ecb +2.25%
 
core123 said:
No Brendan, mine is the tracker rate at time of drawdown was ecb +1.1% but I got discount rate of ecb +. 99% for 2 years. On expiry of discount instead of reverting to original rate at that time I was put on the current rate which was ecb +2.25%
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Yea this sounds very similar to my case. Except I had a 1 yr discount. Reverted to 2.25. Appealed through ombudsman in 2018, at adjudication for over 12 months, decision this week that it was rejected.
 
Very disappointing again. There are a few more cases awaiting decisions around now. Seems hard to believe that if one case was going to be upheld for a sound reason, that others with different arguments but similar mortgages are rejected and not bundled together?
At least this 11 years of torture might stop.
 
Hohoho said:
Yea this sounds very similar to my case. Except I had a 1 yr discount. Reverted to 2.25. Appealed through ombudsman in 2018, at adjudication for over 12 months, decision this week that it was rejected.
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Hi Hohoho,

What was the basis of your appeal?
Did PTSB issue a "rate options letter" near the end of your discount period?
 
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PFS7979 said:
Hi Hohoho,

What was the basis of your appeal?
Did PTSB issue a "rate options letter" near the end of your discount period?
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My argument was, that selling me a 1yr discounted tracker, but applying a completely different tracker margin 12 months into my term, was misleading and erroneous.
To my mind what they actually sold me was a 1 year fixed, rolling onto an unspecified margin after 12 months.
The product name is completely different to the product I bought, irrespective of terms and conditions.
I am in the process of compiling a response to fspo preliminary decision, as there is a particular comment therein I need to clarify.
 
Did PTSB issue an options letter close to end of discount period? Did u select a non-tracker rate at that juncture?
 
Just to let ye know, I got my final decision back today on Tracker dispute with Ombudsman on Discounted Tracker rate & it was rejected.

PTSB t&Cs were up held
 
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