Well I opened this up in the IT section but it was closed as being in the wrong forum.
So let us put it here even though it is nothing to do with broadband, phone or TV service providers and is actually an IT query. (ok rant over)
hi
We had a problem accessing our email account [email protected] 2 weeks ago. This is a very active email account which is accessed via pop3 from microsoft mail.
When we contacted customer support they eventually repiled 2 weeks later that the account had been deleted because we had not logged into the o2.ie website itself in over 90 days.
We were told "A new policy was introduced in April that accounts have to be kept alive by accessing the website to keep your email".
has anyone else come across this.
Seems a bit weird , does this mean that anyone accessing their emails only via pop3 is going to lose the account. How does the iphone access emails.
This is serious as we have lost an email account which has been active for years
So let us put it here even though it is nothing to do with broadband, phone or TV service providers and is actually an IT query. (ok rant over)
hi
We had a problem accessing our email account [email protected] 2 weeks ago. This is a very active email account which is accessed via pop3 from microsoft mail.
When we contacted customer support they eventually repiled 2 weeks later that the account had been deleted because we had not logged into the o2.ie website itself in over 90 days.
We were told "A new policy was introduced in April that accounts have to be kept alive by accessing the website to keep your email".
has anyone else come across this.
Seems a bit weird , does this mean that anyone accessing their emails only via pop3 is going to lose the account. How does the iphone access emails.
This is serious as we have lost an email account which has been active for years