Just got my bill from UPC/NTL for last month - I could see that had overcharged me by almost 100 euro. Rang their cust care and they acknowledged the mistake, but advised me I have to pay it and I will get a credit in my next bill in 2 mths (unless they screw that up as well)..
Had a row with them on the phone about it, but to no avail. I have no choice except to pay it, despite it being 100% their mistake which they accept. I asked if it was 1000 euro would I still have to pay it, and she said yes.
What would you do? (apart from signing up to Sky)
Alan
Had a row with them on the phone about it, but to no avail. I have no choice except to pay it, despite it being 100% their mistake which they accept. I asked if it was 1000 euro would I still have to pay it, and she said yes.
What would you do? (apart from signing up to Sky)
Alan