Yeah, that will be your December payment, so why was your Oct 28/29th payment for November still at the old rate, following the rate reduction in October??
So it can be seen that UB have taken the increasein the rate at the first available opportunity, but have failed to pass on a reduction until they absolutely have to.30/06/2008 DIRECT DEBIT UB HOUSE MORTGAG UB/BF1/0000xxxxx 790.20
09/07/2008 ECB Rate Increased +0.25%
31/07/2008 DIRECT DEBIT UB HOUSE MORTGAG UB/BF1/0000xxxxx 793.79
30/09/2008 DIRECT DEBIT UB HOUSE MORTGAG UB/BF1/0000xxxxx 793.79
08/10/2008 ECB Rate Decreased -0.50%
31/10/2008 DIRECT DEBIT UB HOUSE MORTGAG UB/BF1/0000xxxxx 793.79
checked my file and bank statements re increases
13 june 2007- letter dated 18 june- increase july payment
9 july 2008-letter dated 14 july -increase august payment
8 oct-no letter yet!
The ECB rate increase was on July 3rd, but my July payment was at the old rates, August at the new one.
The ECB decrease was on October 7th, but my October payment was at the old rates, November's will be at the new rate.
My payment date is the 28th.
I'm on a First Active tracker and the same situation as above applied to me. (UB and FA are part of the same group).
Payment date 28th.
ECB rate increase July 3rd, my July payment was at old rate, August was at new one.
ECB decrease October 7th, my Oct was payment was at old rate.
Got a letter stating new rate effective from Nov 1, so my Nov 28th payment will be at new rate.
So In my case, I've no cause to ring Joe Duffy ;-)
What the story if you have a ufirst account do you still get the 0.1% discount, just been onto the CS and was told it had been scrapped?? and to get in touch with my branch for an explenation