No NI record but I have NI number

F

Future101

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I sent my CF83 in Jan 2024. In June 2024, they asked for more info as they could not locate me. I sent another letter with the followup information. I got no reply so I phoned them in October 2024. The gentleman explained that there was a backlog and hold tight, but he did try to locate me on the system. He made quite a few attempts and eventually told me I would need to wait for my letter to be dealt with. In February 2025, I phoned again as I had heard nothing, this lady told me to complete a form to retrieve my NI number, as they one was quoting was invalid. I filled out a Form CA5403 and sent it off. In the meantime, I contact my old employee - one of the large UK banks, they confirmed that the NI number I had was my number (I had taken it from old payslips). I have not heard anything on Form CA5403 and phoned HRMC today. The gentleman tried to help but said the issue is that the NI number I am quoting does not exist nor does any recording with my personal details appear on their system, because of this he cannot check the status of either of my requests as they could not be attached to any record. I think I am now at the point of giving up but wondered if anyone here has any wisdom? Many thanks!
 
Are you certain the NI number you have is not a temporary number?

Do you recall applying for an NI number? (Once upon a time you had to present in person).

Do you have tax records / P60s with your NI number (not employer payslips)
 
I had kind of this problem. I worked in Belfast 2000-2002 but only had an old temporary number. I went to Newry and got a new NI number and have sent in the CF83. Revenue will have no contributions for my new number but I'm hoping if I can show proof that I made contributions (P60s, correspondence from Revenue from 2001, etc) that they will be able to credit me the years I worked there and allow me to pay for the years since. I was tempted to give up but it's well worth sticking with it until there's absolutely no hope although I may be on a wild goose chase.
 
Thank you both. I initially had a temp number which was on my old payslips. I then applied for an NI number (in 1990) and have that on later payslips. I still have these hard copies. The NI number is printed on these payslips, I am being told by Revenue that number does not exist. I worked for one of the big 5 international accounting firms so would have expected them to get this right. I did contact them and they confirmed this is the NO number for my record. I also have a pension with that company and the online portal also shows that number?
 
Write a letter documenting everything including your temp number and when you got a perm number. See if you can get a record of your tax payments from revenue. Attach every piece of back up documentation you can find.
 
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