I have been at the final stages of moving my mortgage to NIB for the past 3 months now. The whole sad process has just gone into its 7th months since i have spoken to the NIB mortgage advisor.
So far everyone but my dog has been blamed on the slowness.
The only time i have actually spoken to someone was my first appointment in November. They never, ever return phone calls. The sometimes return an email, after sending the email about 5 times, with even less info than they gave months ago.
I'm about to pull the plug now, as they are just taking the michael at this stage. There are only so many times (11) that you can take hearing, 'Its with the solicitor, it will only be one more week). I think they just keep forwarding the same email to me.
They are a joke.
When i started out on this long NIB road they told me it would take about a month in total and they would help me every step of the way.
A colleague applied to a different branch about a week after i did and he is about to pull the plug now too, so its not isolated.