Brendan Burgess
Founder
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FINANCIAL SERVICES OMBUDSMAN COUNCIL
MEDIA RELEASE – 6th March, 2015
The Financial Services Ombudsman’s Bureau (the Bureau) was established on a statutory basis under the Central Bank and Financial Services Authority of Ireland Act 2004 and opened for business on 1st April 2005.
The Chairperson of the Financial Services Ombudsman Council, Mr Dermott Jewell, today announced the appointment of Mr Ger Deering, Assistant Secretary -Department of Environment, Community and Local Government (DECLG) - Corporate and Business Support to the statutory office of Financial Services Ombudsman. Mr Deering will take up the position of Financial Services and Pensions Ombudsman when the necessary legislation is put in place.
Mr Deering has established and led a number of public bodies and has considerable experience in protecting consumer and employment rights. Mr Deering was the first Commissioner for Taxi Regulation, where he introduced a range of reforms to the industry. He was the founding Director of the National Employment Rights Authority (NERA) where he promoted compliance with employment rights and secured redress for employees who were denied their minimum statutory entitlements.
Mr Deering played a key role in leading the Workplace Relations Reform Programme whose aims were to develop a world class workplace relations service. This was achieved by creating a two-tier user oriented service to replace the existing five bodies .He also worked in Local Government, Community Development and the Civil Service.
Mr Deering is looking forward to taking up the role of Financial Services and Pensions Ombudsman designate where, with the Deputy Financial Services Ombudsman, he will lead the staff, and work closely with the Council and other stakeholders, in integrating the offices of the Financial Services Ombudsman and the Pensions Ombudsman to provide maximum consumer protection, and where necessary, redress for consumers of financial and pension services.
Mr Deering is a native of Carlow; he holds a BA in Public Management, a Diploma in Arbitration and is an accredited Mediator.
Dermott Jewell, Chairperson together with the Council wish to acknowledge the very significant contribution and commitment of Mr William Prasifka during his term as Ombudsman over the last five years. These were some of the most demanding and critical years when complaints continued to increase in challenging and significant numbers. The new approach that was adopted brought industry wide change in complaint management to the benefit of the many consumers who continue to rely upon the effective and efficient operation of the Bureau.
Mr Deering will take up his appointment on 20th April 2015.
MEDIA RELEASE – 6th March, 2015
The Financial Services Ombudsman’s Bureau (the Bureau) was established on a statutory basis under the Central Bank and Financial Services Authority of Ireland Act 2004 and opened for business on 1st April 2005.
The Chairperson of the Financial Services Ombudsman Council, Mr Dermott Jewell, today announced the appointment of Mr Ger Deering, Assistant Secretary -Department of Environment, Community and Local Government (DECLG) - Corporate and Business Support to the statutory office of Financial Services Ombudsman. Mr Deering will take up the position of Financial Services and Pensions Ombudsman when the necessary legislation is put in place.
Mr Deering has established and led a number of public bodies and has considerable experience in protecting consumer and employment rights. Mr Deering was the first Commissioner for Taxi Regulation, where he introduced a range of reforms to the industry. He was the founding Director of the National Employment Rights Authority (NERA) where he promoted compliance with employment rights and secured redress for employees who were denied their minimum statutory entitlements.
Mr Deering played a key role in leading the Workplace Relations Reform Programme whose aims were to develop a world class workplace relations service. This was achieved by creating a two-tier user oriented service to replace the existing five bodies .He also worked in Local Government, Community Development and the Civil Service.
Mr Deering is looking forward to taking up the role of Financial Services and Pensions Ombudsman designate where, with the Deputy Financial Services Ombudsman, he will lead the staff, and work closely with the Council and other stakeholders, in integrating the offices of the Financial Services Ombudsman and the Pensions Ombudsman to provide maximum consumer protection, and where necessary, redress for consumers of financial and pension services.
Mr Deering is a native of Carlow; he holds a BA in Public Management, a Diploma in Arbitration and is an accredited Mediator.
Dermott Jewell, Chairperson together with the Council wish to acknowledge the very significant contribution and commitment of Mr William Prasifka during his term as Ombudsman over the last five years. These were some of the most demanding and critical years when complaints continued to increase in challenging and significant numbers. The new approach that was adopted brought industry wide change in complaint management to the benefit of the many consumers who continue to rely upon the effective and efficient operation of the Bureau.
Mr Deering will take up his appointment on 20th April 2015.