new lotto website

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sisterjoan

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Is anyone else finding the new lotto website frustrating. I got 4 notifications of winning this morning with 4 different ticket codes on them but cannot get into the notifications section of the website to see what I won even though I can get into everything else.I can see in the account section two wins -not 4 ( none of them big:) I just find lately I either can't get into the website at all or there is something else constantly.
 
The website is a mess. Always an issue with log-ins, or topping up funds, or viewing tickets.
Very bad lately since the rehash of the site following the new company taking the lotto.

Never get any notifications about winning, though I've only ever won a few small euro in the couple of weeks since I joined
 
Look at History and do a search on ticket number as I received an email for a win from 5th December, already notified on 6th.
 
The website is constantly logging me out and I even got a mail this morning telling me I need to change my password. I didn't have to. It's a mess.
 
agree, seems to be all over the place. i got a letting from the National lottery with a cheque for €100 the other day for a draw a few days previous. This morning I got an email saying I had won. When i checked the ticket reference it was for the cheque I had already got.

It use to be that you got an email at about 7.03am the morning after any of the draws if you had won anything at all.

Hope they sort out the issues quickly. All was working fine for years before the new outfit took over.
 
The old scanners will not scan the new tickets.

You have to hand in the new ticket for the shop assistant to scan it for you.

So how do you know that the shop assistant wont tell you didnt win anything when you may have won a few quid??

I allways demand my tickets back as I dont trust anyone but myself with my tickets,well apart from my wife.
 
flowerman said:
The old scanners will not scan the new tickets.

You have to hand in the new ticket for the shop assistant to scan it for you.

So how do you know that the shop assistant wont tell you didnt win anything when you may have won a few quid??

I allways demand my tickets back as I dont trust anyone but myself with my tickets,well apart from my wife.
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This is a major headache for me...
I run a syndicate with 136 people in it (we only do the Euro Millions as if we won the Irish Lotto it wouldnt be worth our while!) and I always checked the numbers electronically on the shop scanners.
I cant do this now so I have to manually check all the tickets myself.

Handing them to a busy shop assistant this time of the year is usually met with eyes being thrown up to heaven....

With the new company taking over they appear to be making a dogs dinner of the technology change over....
 
The_Banker said:
This is a major headache for me...
I run a syndicate with 136 people in it (we only do the Euro Millions as if we won the Irish Lotto it wouldnt be worth our while!) and I always checked the numbers electronically on the shop scanners.
I cant do this now so I have to manually check all the tickets myself.

Handing them to a busy shop assistant this time of the year is usually met with eyes being thrown up to heaven....

With the new company taking over they appear to be making a dogs dinner of the technology change over....
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Thats the Canadians for you.:D:D



Supposedly there will be new customer scanning machines installed in the next 2-3 weeks around the country.
 
I still can't get into my notifications:mad: Why didn't the newcompany leave well enough alone? I never had a problem before
 
The new crowd running the Lotto seem to be at odds on how to do business with people who want to do business. A month ago you could not do more than two games in advance, little sympathy for somebody going abroad for more than a week. The checking machines have not nearly all been replaced since and I reckon it will take much longer than 3 weeks. The results are slow in being posted on the draw night for all their events including Euromillions. It is faster to get the results elsewhere.

I hear the television gameshow on Saturday night might be scrapped soon in favour of bigger prizes (you really think prizes will be more and bigger? - not me!). I know it is not a high risk show and everybody comes away with a good few bob. Mainly it is a terrific feel-good show and many older people enjoy it. The Canadians do not know their Irish audience. And Marty does a great job.
 
Leper said:
The new crowd running the Lotto seem to be at odds on how to do business with people who want to do business. A month ago you could not do more than two games in advance, little sympathy for somebody going abroad for more than a week. The checking machines have not nearly all been replaced since and I reckon it will take much longer than 3 weeks. The results are slow in being posted on the draw night for all their events including Euromillions. It is faster to get the results elsewhere.

I hear the television gameshow on Saturday night might be scrapped soon in favour of bigger prizes (you really think prizes will be more and bigger? - not me!). I know it is not a high risk show and everybody comes away with a good few bob. Mainly it is a terrific feel-good show and many older people enjoy it. The Canadians do not know their Irish audience. And Marty does a great job.
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Ah no way.:(

I only watch it to see what mad hair styles yer wan from Cork will have each week.She seems to like squeezing into that skin tight leather skirt alot.:D:D


Yeah Marty Morrissey does a great job indeed.;):D
 
In relation to the email you received from the National Lottery earlier today, please review the following update;

During a software update this morning we released a batch of emails which related to recent prize wins, password re-sets and account unlocks. These messages should have been sent earlier but were inadvertently held in our system over the past two weeks.

Please be advised that no further action is required. We apologise for any inconvenience this has caused.

Best Regards,
The National Lottery Team
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Their new tickets look and feel like they are printed on cheap euro shop paper and...

Even their online tickets are now all watery and substandard looking.

Some downgrade, :D fair play to Anpost when they had sole responsibility
 
flowerman said:
Ah no way.:(

I only watch it to see what mad hair styles yer wan from Cork will have each week.She seems to like squeezing into that skin tight leather skirt alot.:D:D


Yeah Marty Morrissey does a great job indeed.;):D
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Me too...
She is a bit left field but she works for me.
 
pudds said:
Their new tickets look and feel like they are printed on cheap euro shop paper and...

Even their online tickets are now all watery and substandard looking.

Some downgrade, :D fair play to Anpost when they had sole responsibility
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+1 they actually look like fake/forged tickets.:(
 
There is definitely something adverse up with our National Lotto.
1. If you want to check your lotto ticket in a shop their "checking" machine is still not working.
2. It take hours for the Euromillions and Lotto numbers to be placed on Aertel.
3. I hear that more numbers will be added to the lottery to make it even more difficult to win.
4. A few weeks ago the Lotto website informed me that I won a €3.00 Scratch Card. When I showed up in Tesco to collect the prize I was informed that it was a €1.00 Scratchcard I won. I informed the lady behind the counter who informed me that I was one of several who had the exact same complaint and just took the €1.00 Scratchcard.

I get the feeling that the new crowd haven't a clue about the Irish psyche or way of doing business here and are like a UK Chainstore opening in Ireland for the first time thinking that our population is akin to that in the UK.
 
I checked last night to see when last the Lotto Plus 1 or Lotto Plus 2 was won. Seems it was Jan 21st (19 draws ago)
 
Leper said:
There is definitely something adverse up with our National Lotto.
1. If you want to check your lotto ticket in a shop their "checking" machine is still not working.
2. It take hours for the Euromillions and Lotto numbers to be placed on Aertel.
3. I hear that more numbers will be added to the lottery to make it even more difficult to win.
4. A few weeks ago the Lotto website informed me that I won a €3.00 Scratch Card. When I showed up in Tesco to collect the prize I was informed that it was a €1.00 Scratchcard I won. I informed the lady behind the counter who informed me that I was one of several who had the exact same complaint and just took the €1.00 Scratchcard.

I get the feeling that the new crowd haven't a clue about the Irish psyche or way of doing business here and are like a UK Chainstore opening in Ireland for the first time thinking that our population is akin to that in the UK.
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You can't fully blame them for the Aertel, not fully within their control. I doubt RTE have too many people updating/maintaining that now it's a dieing service.

It's clear they went cheap on the software and are suffering the consequences.
 
Since Camelot took over the National Lottery I notice there are no "added million" on holiday weekends. Furthermore, they added numbers with which to play thereby making Jackpot wins much more difficult and rarer. Now there are two Daily Lotto Draws (you pay for each for draws 2.00pm and 9.00pm) where there was only one. I think there are less Lotto TV Shows too. Also, I notice the scratchcard winnings are rarer too.

I reckon Camelot is looking at Ireland the same way some other multi nationals do i.e. Ireland is Little England. We all know this is a costly mistake as our entire population could fit into the greater Birmingham area and we wouldn't be noticed. When I think of what Camelot is doing it appears that nothing other than pure greed is their driving force.
 
As against that they just updated their mobile app so you now scan your ticket using your phone and learn about the prizes you didn't win!
 
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