My Avant card added to someone else's ewallet without my consent

sheenalheavey@g

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On the 5th of July last and for a few days after I was also a victim of fraud via an e wallet set up using my Avant Money credit card details. I got the same OTP message from AM when they issues final response, they would not engage in any correspondence with me on the matter and debited me the c€4.6k. None of the 6 txns were referred for authorisation. I was out of the country they day they started and finished. Default mechanism appears to be to pay without referral. As my card is primarily dormant all transactions were in a different continent and totally out of course. Case with Ombudsman but I'm not confident. Would be interesting if others have been victims of same fraudsters.
 
Hi Sheena

This got lost as you added it to a thread which, although with Avant, was a separate issue.

Can you explain exactly what happened here. And give as much detail as possible.

1) What date was your card set up on someone else's e Wallet?
2) Did they send you an OTP to your phone to set it up.
3) Did they send a note to you telling you that your card was added to an eWallet?

The reason I ask is that Mikeyblue has a similar issue

 
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