We are thinking of moving from Sky to UPC.
The main reason we dont receive some of the stations eg. 3e, it constantly tells us we have no signal, this also happens occasionally with TV3. It also happens with other stations that are part of our package but we dont use very much but we still should have them as we pay for them.
The message says no signal.
We have switched off box, removed the viewing card etc etc - still to no avail.
We have spent several evenigns talking to Customer Service regarding these issues and the problem still hasnt been resolved. they now want to send out an engineer which would cost us €100 - I refuse to pay this when its not our problem. Hence the reason we want to move.
Two questions:
1. Has anyone had these problems and if so how did they resolve them.
2. Any thoughs on moving to UPC - is it a good service?
We live in Dublin 3.
CMK
The main reason we dont receive some of the stations eg. 3e, it constantly tells us we have no signal, this also happens occasionally with TV3. It also happens with other stations that are part of our package but we dont use very much but we still should have them as we pay for them.
The message says no signal.
We have switched off box, removed the viewing card etc etc - still to no avail.
We have spent several evenigns talking to Customer Service regarding these issues and the problem still hasnt been resolved. they now want to send out an engineer which would cost us €100 - I refuse to pay this when its not our problem. Hence the reason we want to move.
Two questions:
1. Has anyone had these problems and if so how did they resolve them.
2. Any thoughs on moving to UPC - is it a good service?
We live in Dublin 3.
CMK