I transferred a sum of money to a bank account in Hong Kong from my BOI current account using the International Transfers facility on 365online. (It was a non-SEPA transaction).
I transferred the money on the 3 June but the account holder in Hong Kong has said it has not appeared in his account yet (he sent me a screen capture of his a/c and has offered to log in and let me view over Skype to prove it his not there).
I definitely got all the details correct when I transferred the money (sort code, BIC, a/c number) as I kept screen captures myself and checked and re-checked before I completed the transfer.
I must mention that the date I did the transfer (3 June) was a Friday and the following Monday was a bank holiday but counting all the working days from the 3 June until now amounts to nine. Surely it would have appeared by now? I rang BOI and they said if the payment was not completed successfully the funds would bounce back into my account but that could take up to ten days (that would be next Monday). They are sending out a receipt to prove that I sent the money but that doesn't prove much. Has anyone here transferred money in HKD currency (specifically from a BOI account)? I am s#####ng it because it's a lot of money and I either need what I paid for or a refund.
I transferred the money on the 3 June but the account holder in Hong Kong has said it has not appeared in his account yet (he sent me a screen capture of his a/c and has offered to log in and let me view over Skype to prove it his not there).
I definitely got all the details correct when I transferred the money (sort code, BIC, a/c number) as I kept screen captures myself and checked and re-checked before I completed the transfer.
I must mention that the date I did the transfer (3 June) was a Friday and the following Monday was a bank holiday but counting all the working days from the 3 June until now amounts to nine. Surely it would have appeared by now? I rang BOI and they said if the payment was not completed successfully the funds would bounce back into my account but that could take up to ten days (that would be next Monday). They are sending out a receipt to prove that I sent the money but that doesn't prove much. Has anyone here transferred money in HKD currency (specifically from a BOI account)? I am s#####ng it because it's a lot of money and I either need what I paid for or a refund.