Hi All,
I am putting this post up on behalf of my mother. Approx a year ago my mother noticed that her BOI account was €300 short. She requested a statement and noticed that the €300.00 had been taken out at an ATM machine over the north side of dublin. Knowing that she had not actualy been over that side of Dublin for some time she knew she had not taken the money out of the machine.
She did recall some time before this that her card caught in a ATM machine before coming out as she passed remark to my fater on this as you know how word spreads from one person to another and she had heard before that your card can easialie be copied when it catches like that.
She contacted BOI who informed her that because the ATM machine was one inside a store that they did not run them and they could not deal with it even though the money had been taken from her BOI account.
She would still like to try and sort this in some way.
Does anyone have any idea how one would go about trying to get there money back?
Thanks
Aishling
I am putting this post up on behalf of my mother. Approx a year ago my mother noticed that her BOI account was €300 short. She requested a statement and noticed that the €300.00 had been taken out at an ATM machine over the north side of dublin. Knowing that she had not actualy been over that side of Dublin for some time she knew she had not taken the money out of the machine.
She did recall some time before this that her card caught in a ATM machine before coming out as she passed remark to my fater on this as you know how word spreads from one person to another and she had heard before that your card can easialie be copied when it catches like that.
She contacted BOI who informed her that because the ATM machine was one inside a store that they did not run them and they could not deal with it even though the money had been taken from her BOI account.
She would still like to try and sort this in some way.
Does anyone have any idea how one would go about trying to get there money back?
Thanks
Aishling