I am wondering if anyone can help me with this issue. My mother pays for her credit card at her branch each month. A few months back she was told that the bank will no longer take cash lodgements at the tellers desk and they all need to be done with the express lodgement system. Last month my mother put €400 cash into the express lodgement and the bank has LOST it!!
When she highlighted this to the bank they told her they cannot locate it and there is nothing they can do.
Is there anything that can be done? This seems like a farce! The only receipt she has is the one you create yourself when putting in the lodgement. I know it is probably not a good idea to put cash into the Express Lodgement, but if they won't take it at the teller what the hell do you do!!
Any help is greatly appreciated.
When she highlighted this to the bank they told her they cannot locate it and there is nothing they can do.
Is there anything that can be done? This seems like a farce! The only receipt she has is the one you create yourself when putting in the lodgement. I know it is probably not a good idea to put cash into the Express Lodgement, but if they won't take it at the teller what the hell do you do!!
Any help is greatly appreciated.