A friend of mine found paying their mobile phone bill of 60 euro a month a bit tough. The phone was still on contract but cancelled due to non payment.
Most of it is what is due for the remainder of the contract yes.Is the 1100 what would be due for the remainder of the contract? I wouldn't ignore it as it could affect your friend's credit rating - I would maybe get on to comreg though and see would they be able to help the situation - they are often very helpful when you have issues with telecom providers
A phone was obtained yes. The phone is no longer in use as the account was disconnected.€60 per month on contract?
Was there a phone obtained as part of this deal, and if so, is your friends still using it.?
The amount owing at the time was a couple of unpaid bills at 60 euro per month so just a little over 120 euro. This shot up to 1100 euro as a result of non payment and included the termination fee.Did they give a breakdown of the €1,100 charge?
When you say that they cancelled it due to non payment? How much did she owe when they cancelled it?
And how much was the fee for the remainder of the contract?
Brendan
A phone was obtained yes. The phone is no longer in use as the account was disconnected.
It should still be possible to connect it to wifi and use whatsapp, internet, etc. It may also still be able to receive calls and texts and should still be able to call emergency services.
It may vary from network to network or by how they disconnect the user but I know someone in precisely the OP's friend's position and they have been able to use whatsapp and receive calls and texts.Wifi - Yes.
Whatsapp - No. (You need an active SIM to use Whatsapp)
Receive calls/texts - No. (See above)
Emergency calls - Yes.
A figure that would be a bit less than the 60 euro a month obviously as 60 euro a month was hard in the first place. However the operator is suggesting either 200 euro a month for 6 months or 50 euro a week for 6 months (approx). Both options are not up for negotiation. My friend said to the operator that this is not possible and would something smaller be accepted instead. The answer was no. What are the options here when the operator is saying no to an offer of clearing the debt?
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