Just a quick question regarding mobile phone debt. A friend of mine found paying their mobile phone bill of 60 euro a month a bit tough. The phone was still on contract but cancelled due to non payment. An outstanding bill is now due which is in excess of 1100 euro as a result of cancellation. My friend is not ignoring the debt. They rang the operator to discuss payment options. Something suggested by the operator. They (friend) had a figure in mind. A figure that would be a bit less than the 60 euro a month obviously as 60 euro a month was hard in the first place. However the operator is suggesting either 200 euro a month for 6 months or 50 euro a week for 6 months (approx). Both options are not up for negotiation. My friend said to the operator that this is not possible and would something smaller be accepted instead. The answer was no. What are the options here when the operator is saying no to an offer of clearing the debt? My friend wants to pay this but feels stuck now. I apologise if this is not in the correct forum. If it is posted incorrectly can you please move? Thank you.