There is a huge price difference between express trains (Frecciarossa) and regular ones. So before booking an express train, do consider regular ones as well.
You can book online and print your tickets or you can book at the train station. If you book online, you can go through the process in English. On the ground in Italy, there is very little chance anyone will speak English.
When checking connections on the Trenitalia website, make sure to click "all solutions" at the bottom left of the search results window. The website tends to hide the cheapest trains unless you press that button.
And finally, there currently is a two-for-one promotion for express and intercity trains on Saturdays. Reduced-price seats are limited of course. So if you are going on a Saturday and are happy to book in advance, check the offers.
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