This is an excellent suggestion. For example when your flight is delayed for more than 4 hours it should be a very simple process to get your compensation. It is not. Ryanair make it exceedingly difficult. They argue about who booked it, which email was used (I booked flights for my sister and I literally gave up on the process of claiming the compensation).Complaints process and resolution should be as easy as booking a flight.
Right now I've an odd case, (not compensation) booked a flight for my child, flight not taken and Ryanair (special circumstances) refunded the money into my 'wallet'. Then I tried to use it for my child, no go, then I tried to use it for myself, no good, I think I need a flight where both child and I are flying together. This is the kind of thing the politicians should be tackling.
And yes I agree with one month to claim, maybe three, but we are talking peanuts, as most flights are around Eur 100 +/- per passenger. Maybe have three months for the don't/can't get their act together for a while.
Last edited: