Anyway after 6 missed calls from them today i decided to call them back and make my arears payment of €15.00 with hubies lazer card and the automated service wouldnt let me saying ''due to the serious nature of you account you will have to speak to an advisor monday!!
what does this mean?could they have forwared my debt to a collection agency or something?and what would this mean?im really distressed
Thats spot on lily..like im in dyer straits over money as it is and im not avoiding them i try my best its just some times putting food on the table takes priority which i kow isnt mbnas problem,but why the nastiness?!it appears to be the only language they understand. They can try and intimidate people and make people feel like children.
Report them to the Gardaí for harassment. I would not let them away with that.
helens, I see two issues:
1. You owe money that you are having difficulty in paying. All you can do is pay whatever you can whenever you can. Nothing else is possible.
2. MBNA are behaving badly. Do not let somebody else's bad behaviour affect how you feel about yourself. Whenever they contact you, say something short and simple and hang up. It might be "I'm dealing with it", but I would use a shorter and less polite expression.
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