My agent always rings me before letting my house (in D.24) to let me know who theyre putting in and am I alright with it, he gives me his opinion on 3-4 possible tenants and who he'd recommend and what they looked like, said, references, jobs etc. He also tells the incoming tenants that the houses either side are residential hence the social responsibilities on them.
AFAIK, yes he only advertises on DAFT and the herald but theres more to it then that, for the fee which is equivalent to a months rent, he takes all viewings, house maintenance, property issues etc, and I only hear from him when the property is vacated and I may have to miss a months rent, which hasnt yet happened I may add (fingers Xed).
Ive found them to be professional and not exhibit the negative behaviour experienced by other posters here.
H.W.M. property mgnt 087 9795342.
* Ive no connection with them other then they were recommended to me by a friend of a friend.