Leak in hallway since we moved in

JAG

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Just wondering if anyone has any advice on where to go from here. We moved in to our home in Sept. '01 and soon after we discovered a leak appearing on the ceiling in our hallway just inside the front door. We have a "half roof" - not sure if there's a proper name for them - which is built directly under the upstairs windows (its a dormer) and this roof covers the two bay windows and the front door downstairs.

Anyway, leak started one stormy night when rain was beating against house. Phoned builder who came back and thought problem was the half roof. Moved a few slates around etc. Next stormy night, same thing, leak appeared, starting running back towards wall above front door and water (albeit a small amt) started running along coving at top of hall wall. Each time this happened, in fairness to the builder, he has always come back and fiddled with the roof again. We had suggested that it might be something else, but he was sure it was the roof.

Leak continued since then (but only appeared on very stormy nights) until last Jan when we had a really stormy night, came downstairs to find it worse than ever, coving from hall door right down to kitchen door was soaked, and the walls which met the coving soaking up the excess water (about two inches in depth). In places where water became too heavy, it started trickling down the fulll length of wall and we had to mop everything up that night with towels. Got a roofer out next morning (who actually specialises in these "half roofs") and he completely took it apart and it was bone dry! He moved up further and discovered that the window cills had never been sealed and this is where he reckons the water is getting in. Leak has also spread to bay window ceiling in living room.

Builder back to us in Jan to see damage. Agreed to fix and repaint but said plasterboards not damaged despite the water soaking in to them. Four months on, still no sign, despite several phone calls etc (apparently he needs a consecutive week of dry weather to seal up windows).

Paint in hall and coving now discolouring due to dampness and I am beginning to wonder if there has been structural damage done. Took pictures of the night it was pouring down on hall walls on digital camera.

Apologies for the long post. I am wondering who exactly I should get in to have a look at this to see if any structural damage done to plasterboard walls. My main concern is that a patchy job is done just to plug the holes in the cills and in 10 years time I have a much larger problem on my hands. Any advice much appreciated - thanks.
 
Was this a new house or a new build or a second hand house? If it was new then the builder should be primarily responsible for putting things right. If it's covered by [broken link removed] then you might want to investigate claiming through them if the builder is not sorting things. Otherwise it's probably a case of getting it fixed yourself and footing the bill or seeing if your home insurance will cover some of the cost.
 
Jag,

If you got the house built by this builder then you should contact him again ask for specific dates on when he intends to return to rectify the fault. To help him give this some prompt attention tell him you intend parking your car at the worksite that he is currently working at with the following sign on the frnt and back windws "This builder - NAME- built my house and I'm still waiting for him to repair leaks in my roof. My house is suffering untold damage" I think this my get the desired reaction. Also you should contact the construction federation.
 
Probably best to only threaten such a picket if (a) it's legal (not sure but if it's not then the last thing you want is the added expense of defending yourself in court against an injunction or other charges) and (b) you plan to follow through and it's not simply a bluff.

Another option if none of the above prove fruitful might be to get legal advice and maybe have a solicitor's letter sent to the relevant responsible parties.
 
Many thanks for the feedback.

Yes the house was new when we moved in. I had thought of contacting Homebond but each time we did call the builder in fairness he has come out to try and solve the problem so I thought there was no need to get them involved. Some other families in surrounding houses are actually in legal proceedings with regards to major things going wrong with their properties and it seems like it will be never ending. My oveall concern was really that if the builder came back, fixed the leak and repainted and then, five years down the road I have a larger problem on my hands of rotted interior walls due to the fact that there was so much water damage done over the past three years. I don't want a band-aid job done now only to find out in years to come that we have to re-build plasterboard walls etc.

I am expecting a different builder down tomorrow morning to have a look at another job I am thinking of doing so I'll run the history past him and see what he thinks. We're due to make another call to the house builder this week so after tomorrow I might have a better idea of how to move forward.

Thanks again
 
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