I also got a letter from Laya requesting details of my health cover which I had with VHI, I just rang rang Laya this morning and they said under Government regulations they required me to confirm that there was no break in cover. I advised Laya that there is no break in policy which I had already confirmed to them when I switched over.Hi Odyssey06 - it could be. I know the number I gave Laya was correct - but I don't know what ID they used in their communications with Aviva as so far Laya have been unable to supply me with a copy of that correspondence.
You would think the otherwise efficient HIA could come up with procedure to sort this out. Claiming previous cover could give the new insurer the right to check some database that would show this. This type of hassle would be real impediment to changing provider.
Hi Odyssey06 - it could be. I know the number I gave Laya was correct - but I don't know what ID they used in their communications with Aviva as so far Laya have been unable to supply me with a copy of that correspondence.
Database = potentially huge data protection issues
An IT data sharing project has been undertaken between motor insurers and the insurance federation, to allow validation of no claims bonuses using a renewal PIN.
Something similar here would be do-able, with the same stringent levels of security.
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