A
AgathaC
Guest
Rotten thing to happen. Unfortunately these fraudsters are everywhere, and are thinking up new scams all the time. I know someone who found peculiar transactions on their credit card statement and their card had never been out of their possession. The card had been 'skimmed', he was unaware of anything until the transactions showed up. In that case, I think, the purchases had been made over the phone, and the shop was stuck with the loss.I don't think we're covered by any insurances but I will check this out. I was just talking to AIB merchant services. The safest thing that we can do is to ring their authorisation centre..Otherwise they said if we take an order and payment over the phone and the customer is not present and the card turns out to be stolen the onus is on us. It's a sore lesson to learn.