I bought a 3 piece suite from Land Of Leather with the buy now pay later scheme which is with Creation Finance. I bought the suite in november 2008 and by december the seams were ripping and falling apart. I rang land of leather and was promised a replacement suite which I ordered.They accepted that the suite was faulty.
In january the company went into administration and I never received the replacement. I sent a lot of emails to delloite and just received acknowledgements. Now Creation finance are looking for payment. I have cancelled the direct debits and wrote to creation telling them that as soon as i receive the replacement suite I will reinstate the direct debit and I have sent them copies of all email correspondence. They are not accepting these and demanding payment. I do not wish to keep or pay for the suite. Does anyone know if I have any rights. As of now I have paid just one installment. I bought the suite online originally. Anyone any advice. Please help
In january the company went into administration and I never received the replacement. I sent a lot of emails to delloite and just received acknowledgements. Now Creation finance are looking for payment. I have cancelled the direct debits and wrote to creation telling them that as soon as i receive the replacement suite I will reinstate the direct debit and I have sent them copies of all email correspondence. They are not accepting these and demanding payment. I do not wish to keep or pay for the suite. Does anyone know if I have any rights. As of now I have paid just one installment. I bought the suite online originally. Anyone any advice. Please help