Just wondering - is it worth taking a mortgage with KBC? They do have attractive rates for new customers and yes, have decided to stay in Ireland after all.
But at the same time KBC mortgage advisor emailed our letter in principle to two complete strangers – got BOTH email addresses wrong, although it was just a matter of ‘copy and paste’ from previous correspondence or typing them correctly as per the application form. And I only found out about this 10 days later, when enquired about progress of our application.
A couple of colleagues opened current accounts and took mortgages with KBC in the last few years. They found the bank difficult to deal with– lots of misinformation, lack of replies.
I am concerned that KBC may not be the best choice long term, even if they seem the cheapest.
What do you think?