Hi,
we have just this morning found out that our health insurance was cancelled over a year ago. Aviva are claiming that they sent us a letter at the time saying that it was being cancelled for non-payment of premia on 1 Sept 2015 but we never got any such letter. It was being paid by my husband's client at the time and we would have taken over payments if we had known.
We are aged 40 and 43 with 4 children and have always had health insurance but rarely used it.
What can we do?
we have just this morning found out that our health insurance was cancelled over a year ago. Aviva are claiming that they sent us a letter at the time saying that it was being cancelled for non-payment of premia on 1 Sept 2015 but we never got any such letter. It was being paid by my husband's client at the time and we would have taken over payments if we had known.
We are aged 40 and 43 with 4 children and have always had health insurance but rarely used it.
What can we do?