Think appeals have to be lodged by 15th March or one year from date of letter you received with the €1615 compensation Matilda. You can ask BDO for an extension on this but would immediately request wwtp appeals pack from AIB.
I have had a number of mortgages with AIB over the past number of years. The original cheque I received was in March 2018 for €1,570 and I received another cheque for €1,615 at the end of December 2018 just gone. I can't remember being in a fixed rate mortgage to be honest but if I received a refund they must have done something wrong! The problem for me is I don't know what I am appealing or if I am eligible to appeal. The form had a lot of blanks to be filled in. If the appeal is one year from the date of receiving the cheque in the amount of €1,615 do I have until December 2019 to lodge an appeal?. Thanks